Testimonials
“I made a call direct to [The Pool Ph.D.] just prior to the Memorial Weekend as I discovered the spa was not heated. Carl was kind enough to return my call late Friday night and had his daughter out first thing Saturday. Sure enough, it was a part malfunction and potentially would have remained that way for the entire weekend had he not taken action. Furthermore, as an excellent Service and communicator, he followed up the next day to let me know personally about the repair.
That’s service!
Finally, I am a management consultant and work with small to medium size companies in sales, organizational development, reorganization and other cross industry product and service sectors. I find that pride of ownership and accountability are not often found characteristics and have to be built into the org, so I really notice and appreciate when you find this very special trait.”
Jim Torti
Ph.D., Business Management Consultant
“Ranchwood Homeowners’ Association has experienced the pleasure of working with Carl and his company over the past 30 years. In that time, he has repeatedly gone out of his way to provide us with not only excellent regular pool service, but also on hands on advice and assistance in making needed repairs, replacing parts, installing new heaters…
Our pool continues to be a main focal point of our community, and we are grateful to Carl for all his expert care and attention which he provides to it.”
Carolyn Chamberlin
Former President of Ranchwood Homeowners’ Association
“Hi Carl. We recently had a guest from the East Coast (Philadelphia) who was here for a week and used the pool extensively. He said he had been a lifeguard for 11 years in charge of pool maintenance, etc.; additionally he has traveled extensively world-wide with pool use at each destination. “He observed he has “never seen a pool so perfectly maintained!…the level of chlorine so perfect!” I wanted to pass this along – Kudo’s to you guys for doing a magnificent job! We appreciate it, and it gets noticed.”
Rick Magner
President Mission Point Masters Homeowners Association
“I am so lucky to have vendors like you, that have such great follow through and customer service. I cannot thank you enough.”
Lori Graham
Regional Manager at Walters Management
“You are, undoubtedly, one of the most professional contractors that I have had the pleasure to work with. It is obvious that you take great pride in your work. I can, without reservation, recommend you and your service to my fellow managers. You are one in a million!”
Marge Rosi
Bruner & Rosi Management
“Carl, I don’t know if I have told you this lately…But you are awesome! I appreciate you hard work out at Chapala.”
Chelsey L. Chapman
Community Manager FirstService Residential
“I personally am very pleased with your service and quick response whenever we have an issue. Great job! We really appreciate your excellent service and all you do for The Crest At Del Mar.”
Carlo Mullay
President The Crest at Del Mar Board of Directors
“I can’t tell you how many positive accolades I’ve received about the new pool service… you should be proud… Keep up the stellar business practices”
Dave Cortez
Sierra Ridge Homeowners Association
“Carl…you my friend, are the last of a dying breed-a true professional that always had the best interest of Alcala in mind.”
David M. Nugent
President The Crest at Del Mar Board of Directors
“Now that’s what I call service!
Thanks Carl”
Les Hansen
Former Board President Water Ridge Homeowners Association
